📣 4 Of The Greatest Questions To Ask Your Customers That Help You Succeed

When was the last time you caught up with your favourite customers? You know the ones who you love working with, the ones who get you and you get them, the ones who always pay you what you’re worth and scream about you to their friends.

4 Of The Greatest Questions To Ask Your Favourite Customers.

The Why? & The What? Questions.

🎯 Why Did You Decide To Use My Services?

Your customers had options about choosing you or other service providers. Somewhere along the line of their research, they made a decision to use your services. It is our job to understand exactly why they chose to use you and not somebody else. What was it that really engaged them? Was it the way that you communicated? Was it the way, way that you looked? Was it the way that your marketing collateral looked online or offline? Was it that it was word of mouth and recommended by somebody else?

Really understand why they chose to use your services.

🎯 What Did I Do For You?

It's one thing we need to delve into. What you'll find is not, what problem did you solve for them, but really understanding what you did for them. What you'll find is it will go beyond the problem-solving stage. It'll really go into how you change their life. What is it that you did that really empowered them to live better, do better, be better, whatever it is that your service provides, look better, feel better, whatever it is, really understand what it is that you did for them that made a difference?

🎯 What Problem Did I Solve For You?

It's up to you to ask, not just what problem did you solve, but what were the symptoms of that problem? You need to understand not just the problem, but the symptom of that problem. The symptom of a problem is that it is making you feel a little insecure at times and it is a little anxious. So those are the symptoms of the problem that you solved for them.

🎯 Why Do You Love Me As Your Service Provider?

What is it about you as a person? What is it about you as a service provider? You will get that warm and fuzzy understanding. It might be because you feel like you really get along.
It might be because you make it really easy for them to talk to you. It might be because you understand that person really well.

Conclusion

So understanding these answers will really help you to then attract more of your favorite customers. The first one is why did you decide to use my services over somebody else’s? What did I do for you? What problem did I solve? And what were the symptoms of that problem? And finally, why do you love me? What is it about me that you really love as your service provider?

Now, these four answers or the four answers to these questions will help you to create incredible marketing collateral. It will help you to get really great testimonials. These will help you to put really great engaging content on your website, which really defines what it is about you over your competitor.

For more great tips on how to plan, promote and present successful events head to annaosherov.com and check out the blog!

Finally, you've liked this, if it's been valuable, please like, comment and share and I am always happy for some feedback or some extra advice. 

Remember: You Are Born To Influence Your Industry ♡